Computer support is what I do best. Hi, my name is Paul Wylie, and I live in the central Arkansas area. I first started piddling around with computers in the late 1990s. I learned to format disks and flash a BIOS. Too, I did a lot of reading and research on both the ins and outs of computers.
It wasn’t until 2003, that I decided to take a personal computer repair course that changed my whole outlook on computers. Through mostly self-teaching, I learned how to troubleshoot and strip a working computer down to minimum components. The course came with a VHS tape teaching how to assemble a computer. The course took about 3 months to complete, and I got an overall grade of 97%.
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After the course, I was sent some books and literature for taking the A+ certification exam. I did numerous hours of self-study then scheduled and passed the exam in 2004. Later that same year, I passed the Network+ exam.
Afterwards, I was doing a little side work repairing, assembling, troubleshooting, configuring, administering, installing, and maintaining personal computers and small networks. It was mostly for family and referrals from them.
Computer Support Is a Valuable Skill
It wasn’t until 2006, that I became interested in another field. It was Web design, and I started back to college during the fall semester of that year. I learned how to create a webpage with HTML using Microsoft Notepad. I also learned a little about CSS. Later courses taught me administration, hosting, and many other aspects of the Web.
I did well at Pulaski Technical College, then transferred over on a scholarship to a local four-year college. I attended the University of Arkansas at Little Rock and studied information science. Thus, I earned an associate of applied science degree in 2009 and a baccalaureate of science degree in 2014.
I did some internships during college. Also, I volunteered as lead Web developer for a non-profit organization in Little Rock for about 3 years. I took a special class in Web marketing and did a short-term internship too in that field.
I worked as a merchandiser, sales associate, and cashier for a while. Too, I did some server operations support phone level 1 troubleshooting for Walmart for about 6 months.
My current position is working as computer support technician for the state of Arkansas. Please read my blog for more about me and my writings.